KOIKE-YA Inc., Taiwan Koikeya Co., Ltd, Koikeya Vietnam Co., Ltd., KOIKEYA(THAILAND) Co., LTD. and KOIKEYA AMERICA INC. (hereinafter referred to as "KOIKE-YA Group") will protect the personal information of our customers and other stakeholders in accordance with the following policy.
KOIKE-YA Group will handle the personal information appropriately in compliance with the Personal Information Protection Law and other laws and regulations, as well as the guidelines of the personal Information Protection Committee and other guidelines, of each country or region where the group company is located.
When obtaining the personal information from our stakeholders in writing, on our website, by e-mail, etc., KOIKE-YA Group will publicly announce the purpose of use, or will also notify them of the purpose of use of their personal information (including public announcements or notifications through this policy). In addition, when acquiring the personal information directly from the person concerned in a contract or other document (including electromagnetic records), KOIKE-YA Group will clearly state the purpose of use in advance and acquire the information in a lawful and fair manner. KOIKE-YA Group will use personal information for the following purposes.
When required for authentication to use the website;
When required to register for e-mail newsletter distribution services;
When required to apply for gifts, campaigns, etc., and to send prizes to winners;
When required for the purchase of products on the mail-order websites;
When required for product development and other service improvements and enhancements;
When required for inquiries to KOIKE-YA Group;
When required for the delivery of behaviorally targeted advertisements (To deliver advertisements that are linked to the content viewed by the customer based on the customer's browsing history, usage history, etc., of the website operated by KOIKE-YA Group) using an ad-serving company;
When required to analyze attribute information, behavioral history, etc. obtained by KOIKE-YA Group in order to understand the interests, preferences, etc. of customers;
When required for the use of KOIKE-YA Group's website services;
When required for business-related communications, contract execution, business negotiations, etc.;
When required to exercise rights or fulfill obligations under corporate law;
When required to contact and provide information to applicants for employment or recruiting activities, or for other recruitment or recruiting activities;
When required for business communication, payment of compensation (wages, bonuses, benefits, etc.), performance of personnel and labor management, provision of benefits, and health management for employees.
In cases such as the above, we will ask personal information of our stakeholders, including name, address, telephone number, gender, date of birth (age), e-mail address, product delivery address, occupation, etc. (hereinafter referred to as "handling personal information").
The personal information requested to our stakeholders will be limited to that which is necessary for the above-mentioned purposes of the services, etc. provided by KOIKE-YA Group.
KOIKE-YA Group will take necessary and appropriate measures to prevent leakage, loss, and falsification of personal information obtained from our stakeholders, and to otherwise manage such information safely.
In order to provide better services to our stakeholders, we may outsource the services provided on our website to an external company that we deem sufficiently trustworthy (hereinafter referred to as "contractors"). In such cases, the contractors may handle the personal information of our stakeholders. To ensure that the personal information is properly protected and managed, we will take necessary and appropriate measures in order to have the contractors not to leak any personal information, such as by managing personal information, maintaining confidentiality, and prohibiting the provide personal information to third parties, in the contract and other agreements with the contractors.
The main security control measures for personal information are as follows.
In order to ensure the proper handling of personal information, we have established this policy regarding "Compliance with related Laws, Regulations, Guidelines, etc.," "Contact for Inquiries," etc.
The Company has established rules for the protection of personal information, which include the method of handling personal information, the person in charge and his/her duties, and other relevant matters.
We will appoint the Chief Privacy Officer who manages personal information, will also clarify the employees who handle personal information and the scope of personal information handled by such employees, and report to the Chief Privacy Officer in the event that any fact or indication of violation of the "Personal Information Protection Law" or the "Basic Rules for the Protection of Personal Information" is detected. We have the system in place.
The company has a confidentiality policy regarding personal information in its "Rules of Employment" and other relevant documents.
The company takes measures to prevent theft or loss of equipment, electronic media, documents, etc., that handle personal information.
Access control is implemented to limit the scope of personnel in charge and the personal information they handle.
A system is in place to protect the information systems that handle personal information from unauthorized access from outside or unauthorized software.
When handling personal data in a foreign country, we will take necessary and appropriate measures for the security management of personal data after understanding the systems regarding the protection of personal information in that foreign country.
KOIKE-YA Group may jointly use personal information as follows. We will be responsible for the personal information jointly used. The name, address, and name of the representative of our company responsible for managing the personal information are as follows:
Name, Address, and Name of Representative
KOIKE-YA Inc.
5-9-7 Narimasu, Itabashi-ku, Tokyo 175-0094, Japan
Akira SATO, President
Items of personal information to be jointly used:
Name, address, telephone number, gender, date of birth (age), e-mail address, product delivery address, occupation, and history of using our services (purchase history, inquiry history, etc.)
Scope of joint users:
KOIKE-YA Group companies, our parent company NISSIN FOODS HOLDINGS CO., LTD. and its group companies.
Purpose of use by the joint users:
Within the scope of the purpose of use described in "Purpose of Asking for Personal Information" above.
Items of personal information to be jointly used:
Items within the scope necessary to achieve the purpose of joint use among the following information:
Basic information:
Name, address, telephone number, company e-mail address, date of birth (age), gender, facial photograph, etc.
Information on personnel and labor:
Affiliated department, job title, etc.
Information on treatment:
Salary, bonus, various allowances, social insurance enrollment status, etc.
Scope of joint users:
KOIKE-YA Group companies, our parent company NISSIN FOODS HOLDINGS CO., LTD. and its group companies.
Purpose of use by the joint users:
For appropriate personnel and labor management, welfare benefits, business communication, payment of remuneration, provision of welfare benefits, health and safety management, and other related operations within the entire KOIKE-YA Group.
Please direct inquiries regarding joint use of Personal Information to the following:
[Contact]
Customer Center, KOIKE-YA Inc.
5-9-7 Narimasu, Itabashi-ku, Tokyo 175-0094, Japan
For details, please visit the following website
https://koikeya.co.jp/contact/index.html
Personal information provided by our stakeholders will not be disclosed or provided to third parties except in the following cases.
When required by law;
When necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the person;
When especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person;
When cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs;
When the third party is an academic research institution, etc., and the third party needs to handle the personal data for academic research purposes (including cases where a part of the purpose of handling the personal data is for academic research, and excluding cases where there is a risk of unjustifiably infringing on individual rights and interests).
To deliver personalized advertisements (including ad delivery to similar users) tailored to the interests and concerns of the customers of the mail-order websites and to measure advertising effectiveness, we may provide our customers' personal information to ad-serving companies as follows and use services such as the customer match function provided by ad-serving companies.
For this purpose, when the customer agrees to this policy, we will provide the customer's personal information (e-mail address, telephone number, etc.) held by us to ad-serving companies, either ourselves or through our contractors (advertising agencies, etc.), after applying an irreversible encryption process (hashing) so that a specific individual cannot be identified from that information alone. The ad-serving company matches the hashed data received from us with the user data it holds and delivers our announcements (advertisements) to matched users and similar users. The personal information of customers provided by us will not be used for purposes other than advertisement delivery and effectiveness measurement. Note that the ad-serving companies to which the information is provided include businesses located outside of Japan. For details, please check "Provision to Third Parties in Foreign Countries" below.
Customers can stop (opt out of) ad delivery using their own data by accessing the opt-out pages of the following ad-serving companies and changing the settings.
Google LLC:
https://myadcenter.google.com/home
Meta Platforms, Inc. (Facebook, Instagram):
https://www.facebook.com/about/ads
LINE Yahoo Corporation (Yahoo! Ads):
https://btoptout.yahoo.co.jp/optout/index.html
LINE Yahoo Corporation (LINE Ads):
https://optout.tr.line.me/
SmartNews, Inc.:
https://www.smartnews-ads.com/optout/
X Corp. (X):
https://help.x.com/ja/safety-and-security/privacy-controls-for-tailored-ads
TikTok Pte. Ltd., etc. (TikTok):
https://www.tiktok.com/support/faq_detail?id=7543604358416701957
As stated in "Delivery of Internet Advertisements (Customer Match, etc.) Using Personal Information" above, in order to deliver personalized advertisements (including ad delivery to similar users) tailored to the interests and concerns of customers and to measure advertising effectiveness, we may provide our customers' personal information (e-mail address, telephone number, etc.) held by us to ad-serving companies located outside of Japan based on the customer's consent. Because the ad-serving companies to which the data is provided are determined at the time of ad delivery or access analysis, etc., and the ad-serving companies with which we partner may change from time to time, we cannot identify the specific foreign country of the provision destination outside of Japan at the time the customer agrees to this policy. Therefore, we are unable to provide specific information in advance regarding the personal information protection system in the foreign country of the provision destination or the measures taken by the provision destination for the protection of personal information. However, when providing customers' personal information, we will confirm that the third party in the foreign country that is the provision destination takes appropriate protective measures corresponding to the 8 principles of the OECD Privacy Guidelines. Information regarding the main potential destination countries other than Japan and the personal information protection systems of such foreign countries is as follows:
United States of America, Republic of Singapore
For the personal information protection system of each country, please refer to the website of the Personal Information Protection Commission below.
United States of America:
https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_america/
Republic of Singapore:
https://www.ppc.go.jp/files/pdf/singapore_report.pdf
If a stakeholder requests notification of the purpose of use, disclosure, correction/addition/deletion, suspension of use, suspension of provision to third parties, or disclosure of records of third-party provision regarding his/her own personal information, we will respond appropriately in accordance with the provisions of the Personal Information Protection Law and other laws and regulations, as well as the prescribed procedures determined by us.
In this case, we may ask you to present documents proving your identity. If you wish to make the above requests, please contact the "Contact" below.
Cookies are used on some of KOIKE-YA Group's websites. The use of cookies allows us to make the use of our website more beneficial for our stakeholders by improving convenience and enriching the content. Cookies allow us to identify the browsers used by our stakeholders, but they do not identify any personal information and are used only to understand the status of browsing.
In addition, in order to use the advertising distribution services provided by third parties including LINE Yahoo Corporation, the third parties may acquire and use information about your visits to our website and your activity history through cookies and other means. The visit and activity history information acquired by the third party will be handled in accordance with the privacy policy of the third party.
Users can stop the use of their acquired visit and activity history information for the delivery of advertisements by accessing the opt-out pages of the following ad-serving companies and changing their settings.
LINE Yahoo Corporation: https://btoptout.yahoo.co.jp/optout/index.html
We measure our website by using Google Analytics in order to improve our services. Google Analytics uses cookies to collect aggregate data on website trends without identifying individual users. For the terms of service and privacy policy of Google Analytics, please check the Google Analytics website.
Google Analytics Terms of Service:
https://www.google.com/analytics/terms/jp.html
Google Privacy & Terms:
https://policies.google.com/privacy
Please note that we shall not be held liable for any damages resulting from the use of Google Analytics services.
If you have any questions regarding our handling of personal information, please contact the following inquiry window.
Customer Center,
KOIKE-YA Inc.
5-9-7 Narimasu, Itabashi-ku, Tokyo 175-0094, Japan
For details, please visit the following website
https://koikeya.co.jp/contact/index.html
We will review and revise this Privacy Policy from time to time and promptly post such revisions on our website so that our stakeholders can use our website with confidence.